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Shipping & returns

Shipping Costs

Free

What Countries Do You Ship To?

Currently,

We ship to the following locations:

  • United States
  • Canada

Shipping prices are quoted in the shopping cart based on your items and location. 

How Long Does It Take For My Art to Arrive?

All of our prints are custom-made once your order is placed. It can take up to 7 business days for your piece to be completed and  up to 3 business day for it to arrive to you.

All prints are shipped after framing and quality inspection is completed

 

Can I Expedite My Order?

If you need your order sooner than the options provided , please contact our customer support HERE

We will do our best to accomodate your request.

 

Return Policy

 

Our satisfaction guarantee is active for 15 days* post delivery. If more than 15 days have passed since the delivery date, we can’t offer you a refund.

For returns, please email [email protected] with the subject ‘Returns’ and include your order number, name, and the reason for the return.

*Disclaimer: The 15 days return time doesn’t count for damaged products. Damaged products should be addressed within 48 hours of delivery of the package.

Returning is free with  the art vibes

the art vibes will provide the customer with a return slip with instructions on where to send returned goods. Make sure to package the painting in the original packaging or one that’s equally protective.

Our customers return for free. the art vibes pays return costs. Taxes are not included.

 

Refund

The customer gets a confirmation email about the refund status when the returned item is received and inspected. If the refund is approved, it will be processed, and a credit will automatically be applied to the customer’s credit card or original payment method shortly after.

Custom orders are not eligible for returns or refunds.

We accept cancellations only within 48 hours after the order has been placed.

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